Fundamental Human Needs – Time to make a difference

During extensive research my colleagues identified that we fundamentally have 6 needs that need meeting. I have regularly talked about these in relation to designing and managing workplaces

  • Purpose
  • Achievement
  • Belonging
  • Autonomy
  • Security
  • Status

These are needs which remain with us throughout our lives, and are not just important in workplace – they matter in most aspects of our lives. These needs can be met in many ways.

This was brought home to me this recently when my colleagues and I hosted a group of 16 to 24-year olds as part of the excellent Resurgo-Spear initiative. The award-winning Spear programme helps 16-24-year-olds into work or training in partnership with employers – Spear has supported over 5,000 unemployed young people in the past decade. 75% remain in work a year later.

What organisations like Spear seek to do is to ensure that these fundamental needs are met by good society.  Why? Because otherwise these needs could well be be met by bad society.

Look at the challenge we have in cities and towns with the rise of gangs, post code wars and turf wars. At its worst it has resulted in the tragic and unacceptable loss of young lives. How does it get to this appalling level?

What we all crave is to have our fundamental needs met. And gangs do that extremely well.

Purpose. They have something to work towards. A territory to defend. Honour to fight for. A mission to accomplish

Achievement.  When their purpose is fulfilled they can get a feeling of great pride This might even be the first time they’ve ever had this feeling.

Belonging. “Much of what human beings do is done in the service of belongingness.” Roy Baumeister & Mark Leary  – Loyalty and respect really do matter

Autonomy. Freedom to choose within boundaries. Interestingly, gangs are not places for anarchy.There are rules. There is structure. There is autonomy, but always with boundaries.

Security. Whilst we tend to think of people joining gangs for physical security, it also brings a sense of social security. The security of being accepted for who they are.

Status.   We all crave status. By status, we mean recognition. That buzz you get from asocial media post getting acknowledged widely. The buzz from achieving your purpose and being recognised for it. Being a part of a gang is undoubtedly seen as a status symbol.

My hope is that as a society we recognise that we need to support organisations like Spear that can meet these needs. Whether from the state or charity sector, we must ensure that initiatives are funded well

However, funding is only part of this issue. These initiatives need people who are prepared to give their time. A commodity so precious, but it can unquestionably make a difference. Supporting initiatives like this are mutually beneficial – ask my colleagues, they’ll tell you the same.

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A call for positive extremism

This is an update of an older blog

I would like to make a call today for positive extremism.

Extreme Kindness  – Don’t just be kind, but be extraordinarily kind. Go the extra mile. Go the extra 5 miles if you can. Be extremely kind.

Extreme Generosity – Give to those who need it and give to those who don’t. Give of your time. Give people hope. Give a smile or two … or three.  Give without expectation. Give practically. Be an extreme  giver.

 Extreme listening – Listen hard. Listen carefully. Take in what you are hearing. Listen so you can help. Listen so you know when to be quiet. Listen during the silences . Be an extreme listener.

Extreme empathy – Imagine. Just imagine. Imagine yourself in someone else’s situation. Imagine yourself facing their challenges, their difficulties, their family situations. Be extremely empathetic.

Extreme forgiveness – We make mistakes. We all make mistakes. We let each other down. We let each other down too often. Make forgiveness your first intention, not hatred or resentment or revenge. Extremely forgive.

Extreme unity against evil – Argument. Debate. Disagreement. These are signs of healthy and civilised society. We must never lose these. However, we must all unite against hatred. Standing together against hatred, against revenge, against bitterness. Extremely  unite against evil.

Extremely Dream – Believe in better. Dream and hope for a society that will improve. A society that is kind and generous, one that listens and empathises, and one that forgives and unites against evil.

My call today is for positive extremism.

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Herman Miller Seminar Details

In our quest to help people create great places to work, Herman Miller continues to hold regular seminars. These seminars look at issues beyond furniture and are all listed below

We look forward to seeing you at these free seminars in London organised by Herman Miller’s Insight Team. 


November 13th – Researching the future of work – what we know today and what we still need to learn – Briefing and Workshop – in association with WORKTECH Academy

There is growing body of scientific research about work and workplace design from around the world which suggests that there are certain key factors such as ‘control’ or ‘alignment’ which can improve how we work. But while we can act on these findings, there is still much that is unexplored or under-investigated. This breakfast session will draw on the global WORKTECH Academy network to brief participants on the themes of current research and, through a short interactive workshop, enable them to define areas for future research. The key question – what do we still need to learn? The session will be led by the Professor Jeremy Myerson and is a partnership with WORKTECH Academy.


6th December 2018 – Reinvigorating Individual Work – A Herman Miller Workshop

Herman Miller’s Insight team sought to understand the other side of workplace design—individual work. As organizations emphasize collaboration through the design of their spaces, the needs of the individual worker are becoming underserved. Through our research into individual work – we identified five of the most common states of mind users seek to cultivate when accomplishing individual work. For each state of mind, we outlined user needs and design opportunities for satisfying those states of mind. Join this interactive Herman Miller Workshop to look at individual working needs


22nd January 2019 – Designing for Cognitive Wellness

This seminar will provide a more thorough understanding of cognitive ergonomics. Cognition is the way we acquire knowledge and understanding through thought, experience, and our senses. A workplace that takes cognition into consideration in its design, including things like cognitive processing and information overload, helps us feel better. And when we feel better, we work better. Bertie van Wyk from Herman Miller’s Insight team, will introduce participants to cognitive ergonomics and its implications for office design


27th February 2019 – Reinvigorating Individual Work – A Herman Miller Workshop 

Herman Miller’s Insight team sought to understand the other side of workplace design—individual work. As organisations emphasise collaboration through the design of their spaces, the needs of the individual worker are becoming underserved. Through our research into individual work – we identified five of the most common states of mind users seek to cultivate when accomplishing individual work. For each state of mind, we outlined user needs and design opportunities for satisfying those states of mind. Join this interactive Herman Miller Workshop to look at individual working needs


28th March 2019 – Reinvigorating Individual Work – A Herman Miller Workshop 

Herman Miller’s Insight team sought to understand the other side of workplace design—individual work. As organisations emphasise collaboration through the design of their spaces, the needs of the individual worker are becoming underserved. Through our research into individual work – we identified five of the most common states of mind users seek to cultivate when accomplishing individual work. For each state of mind, we outlined user needs and design opportunities for satisfying those states of mind. Join this interactive Herman Miller Workshop to look at individual working needs


30th April 2019 – Designing for Cognitive Wellness

This seminar will provide a more thorough understanding of cognitive ergonomics. Cognition is the way we acquire knowledge and understanding through thought, experience, and our senses. A workplace that takes cognition into consideration in its design, including things like cognitive processing and information overload, helps us feel better. And when we feel better, we work better. Bertie van Wyk from Herman Miller’s Insight team, will introduce participants to cognitive ergonomics and its implications for office design


 

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It only took a tweet

There are some amazing people on twitter. Honest, there really are.

Yes, twitter is full of evil and nastiness and bitterness and trolls and all manner of tastelessness.

However, there are also some fantastic people. People who have a kind and willing heart, and are prepared to be a “light shining in the darkness“.

Yesterday, I was privileged to join with many of these good people in order to raise money for Sport Relief – a charity that like all my twitter buddies who took part “believes everyone deserves the right to live happier, healthier and safer lives.” – (You can see where the money goes here: https://www.sportrelief.com/where-your-money-goes )

Swimmers, cyclists and runners joined together in a fund raising activity called #IronTweeps. It was predominantly a virtual event where none of us were in the same place and where we handed over the baton via a tweet.

The incredibly talented Digital Content Specialist Ady Howes has put together an excellent video of the day. A day which started early in the morning and finished in the dark with the great Simon Heath taking us home

You can watch the video here

You can still support our crazy day by sponsoring us – we all have pages and it contributes to a central fund – My page is:   https://www.justgiving.com/fundraising/markcatchlove  

Thanks for taking the time to read this and I hope you are encouraged by the goodness of these great people.

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MIPIM guidance and thoughts

  1. It’s great to see that many of the organisations (including Reed Midem) have addressed the issue of using attractive women as a draw. Still a long way to go to address many other gender balance issues in MIPIM and Real Estate in general  though
  2. It’s great to connect with people I only ever seem to connect with at MIPIM.
  3. It’s great to make new connections at MIPIM – and I’ve made many of those already.
  4. Can someone explain why on earth companies spend fortunes on a stand and then leave it unattended? This defies any logic.
  5. If you are fronting a stand, and need to use your smartphone, please don’t do it in such a way that you are completely unapproachable. Anyone who has been on a stand that I’ve managed will know what a stickler I am for turning your phone off. If you have to make a call, move away from your stand. By not not doing so, you are telling the visitors that they aren’t important enough.
  6. If you have a stand, it would be good to ensure that the stand  communicates what it is you actually do.
  7. If you’re tweeting, then please avoid tweeting about the copious amount of alcohol you’re planning to imbibe and more importantly, don’t tweet whilst you’re drunk. It’s not funny and it’s not clever.
  8. Try speaking just a little French in the restaurants. It’s courteous to at least try (cue all the excuses)
  9. Timekeeping an event like this is really hard, so if you are going to be late, just let your host know.
  10. I’ve managed to buy some English Tea teabags – I’m willing to let you know where you can buy them if you say the magic word!!

Finally I saw this on twitter – I (If you know who created this, let me know and I will give an acknowledgement)

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Herman Miller Seminar Details

In our quest to help people create great places to work, Herman Miller continues to hold regular seminars. These seminars look at issues beyond furniture and are all listed below

We look forward to seeing you at these free seminars organised by Herman Miller’s Insight Team. 

Chippenham –  11 April –  The office is dead – long live the office – At a time when there is an increased focus on the digital workplace, what role does the physical workplace play and are its days numbered?What are the pros and cons of virtual and physical working? Is co working here to stay and will it impact the way corporations consume space? Join Herman Miller’s Insight Group as we discuss this subject looking at internal and external research sources from around the globe MORE DETAILS

London – 12 April – The office is dead, long live the office – At a time when there is an increased focus on the digital workplace, what role does the physical workplace play and are its days numbered? What are the pros and cons of virtual and physical working? Is co-working here to stay and will it impact the way corporations consume space? Join Herman Miller’s Insight Group as we discuss this subject looking at internal and external research sources from around the globe MORE DETAILS

London – 3 May – Digital Built Britain – an Overview – Elizabeth Kavanagh, Head of HR and Research and Innovation and Culture Lead for Digital Built Britain, will present an overview perspective on the vision of DBB and is therefore appropriate for those who identify themselves as “non BIM” types. This will cover concepts such as IoT, Big Data and Smart Cities and explain the core concepts behind Digital Built Britain. During this session you will be invited to consider what data has done for you and your role in creating a Digital Built Britain. MORE DETAILS

London – 11 May – Well being and Social Ergonomics in Workplace Design                      A workplace that helps us initiate and regulate social interaction, and that takes into consideration factors like personal space, physical and psychological proximity, and territoriality, helps us feel better. And when we feel better, we work better. Bertie van Wyk, from Herman Miller’s Knowledge and Insight team, will explore how social ergonomics interacts with cognitive and physical ergonomics to create a full human experience at work. MORE DETAILS

London – 7 June – The office is dead – long live the office – At a time when there is an increased focus on the digital workplace, what role does the physical workplace play and are its days numbered? What are the pros and cons of virtual and physical working? Is co-working here to stay and will it impact the way corporations consume space? Join Herman Miller’s Insight Group as we discuss this subject looking at internal and external research sources from around the globe MORE DETAILS

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“The light shines in the darkness, and the darkness has not overcome it.”

First published in Advent Blogs by Kate Griffiths Lamb

“The light shines in the darkness, and the darkness has not overcome it.”

Make a difference – be the change – be the light in the darkness.

Total darkness can only exist if there is no light.
Even a dimly glowing light is better than no light.

Some people can see better in the gloom than others.
Some people are even afraid to open their eyes in the darkness.
Some people need to be helped along the way.
Some people just need to know if they require help it is readily available.


Light gives direction.
Light leads the way.
Light gives hope.
Light sustains life.
Lights work together to dispel the darkness and make a brighter world.

Be a light to others as their light appears to be fading.
Share the light, don’t keep it all to yourself.

There will be times when you will need to let others light your way – don’t be too proud to walk in the light of others.

Make a difference – be the change – be the light in the darkness.

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