Those were the days my friend

I am continuing my journey through my working life and recalling some of the technologies encountered along the way. Or to be precise, here I will be sharing about the lack of technology and how we managed before it all came along.

Not long after I moved to London, I managed to land first job in sales. This was for no other reason than to enable me to get a company car – as being new to London, the underground scared the life out of me. I worked for a company called Formalux Ceilings who had a factory in Coleford in the depths of Gloucestrshire. They manufactured open cell ceiling tiles predominantly used in retail stores – every Next in the country had a Formalux Ceiling at one point.

We were only allowed half a day a week to make and plan appointments, which we did from home on our own telephone – it could only be done on an afternoon to keep the costs of the calls down (see ‘Can I have a line Ethel’ to explain more). The nearest we got to mobile communications was a BT phone card which could be used in the phone boxes placed everywhere from large towns to small villages as well as on country lanes miles from anywhere.

The point of the phone card was so that we could call the office in the afternoon to find out what messages had been left for us that morning by contractors or designers. We would then respond to the messages immediately from the same call box – we were never very popular if there was a queue waiting to use the phone.

After every visit we had to complete a Visit Report which had 3 copies, one for your own records (to be placed in the binders carried in the boot), one for the office (where they could carry out any instruction contained in the report) and one for your manager, presumably for him to file in a box file in his boot. We were also issued with postage stamps so we could post these reports at the end of every day.

Micromanagement was alive and well, as we were all issued with the same hard plastic Echolac briefcase, with a diagram explaining where everything we used had to be placed in the case, from your company issue calculator and scale rule, to your brochures and blank visit reports. This case was always inspected when you met up with your manager, as was your car and especially the car boot which was always stocked with samples.

So, what did this lack of technology mean? It meant that planning was so much easier, because you very rarely got interrupted – very important as we were expected to make 6-8 visits a day. You also learned to plan in such a way that you were going to be within a quick detour to anywhere in your area with the next 2 days – bearing in mind my region was Suffolk, Essex, Hertfordshire, East and North London, that was some feat.

It also meant that we took proper breaks, which were never interrupted by technology; and I was probably a safer driver, as our attention wasn’t being diverted by the mobile phone or sat-nav.  I hope you’ve enjoyed this quick whimsical trip down my very own memory lane.

mearsmanagementltd-doncaster-home-slide2 (1)



About Mark Catchlove

All views are my own
This entry was posted in Flexible Working, Learning, Memories, Mobility, travel, Uncategorized, Workplace. Bookmark the permalink.

5 Responses to Those were the days my friend

  1. Chris Bailey says:

    Good blog! My old pal Martin, a dentist, eventually retired just last week aged 60. I went to have a last look at his former surgery-practice premises some weeks ago, the reception-area for which I designed for him some 30+ years ago when he first went ‘solo’ after qualifying. Much about the general decor had changed, but there still hanging above our heads, were the original Formalux ceiling panels! .

  2. David Stearn says:

    Hi, Mark.
    Do you remember me?
    David Stearn.

    • David, of course I do.I trust that you are well – I used to joke that DJHS meant Divine Justice has Started !. You were a fantastic MD. I often quote a phone call you made to me after I had lost a couple of members of my family. You were firm and fair and helped me move on. I constantly quote the training regime at Formwood as being second to none. A few weeks in the factory and numerous sales training courses that just doesn’t seem to happen today. The structure I refer to above was a great foundation and I am grateful for the springboard that Formwood gave me.

    • Of course I do David – I trust that you are well

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s